Table of Contents
What Is BPM?
Most modern businesses are running a lot of different operations at any given moment. Obviously, you can hire people to supervise all of these different tasks. However, there is some software that can allow you to monitor things more directly. While the use of supervisors and other management is necessary, it never hurts to maintain the ability to check on things. One of the best ways to do that is through the use of business management software, also known as BPM. Some people also call it “workflow management software.” It is also sometimes called BPMS (Business Process Management Systems).
How Does Business Process Management Software Work?
This kind of software can be applied in many different ways. Its versatility is one of its main advantages. Incidentally, this is why people usually talk about BPM in general terms. For instance, many companies use software to automate their various online processes. Let’s say the customer in question is a bank: There will be online requests for payouts, loans, and all sorts of online banking transactions. There has to be some kind of centralized way of managing all these things, and BPM software fits the bill nicely.
The Three Pillars
The Three Pillars of BPM are:
These are the three things upon which your process management scheme is built. They are called such because they are the three main factors that you have to consider. In short, you have to consider who will be doing the job, how they will be doing the job, and what tools they will use.
Obviously, all three of these have to work well together in order to obtain an optimal result. For instance, it wouldn’t do you much good to have the best technology if you lack people who can use it effectively. Even if you have the right tools and the right people, they can still be slowed down by an inefficient process.
The BPM Life Cycle
All business processes must be evaluated and re-designed (where necessary)before adding them to the system. This might sound like a lot of work, but it is necessary to obtain peak efficiency. There will almost certainly be a lot of areas where you can make things work a little more smoothly.
The BPM life cycle has five stages:
During the design phase, the planning team will consider all aspects of that process. They will do this with an eye towards making the execution of the goal easier (and/or the elimination of mistakes). Once that is done, models (whether computerized or physical) can be used to simulate the plan that was made in phase one. This allows the design team an opportunity to fix any oversights, address any concerns, or make any last-minute changes.
After that, the obvious next step is to execute the process according to the plan. Then, you will need to monitor things for a while. Incidentally, this part of the process is where your business process management software will really help. Through careful monitoring (preferably both human and digital), you can determine what steps might be taken in order to make the process even more efficient. All of these steps are essentially aimed at streamlining a process.
The final step is the optimization phase, in which you implement any changes that were deemed necessary during the monitoring phase. From that point on, the process will basically hover between the last two stages. There will always be a need for careful monitoring and there will always be a need to act on the information gathered. It’s very rare that you find a process that cannot be improved in some small way.
Why You Need To Choose BPM Software For Your Business
As you can see, this is not a simple matter. What’s more, there are parts of this process that require near-constant monitoring and feedback. Without the right tools for the job, there is no way that you can get the most out of those phases. Unless you plan on having everything done manually, BPM is going to be your best solution for the monitoring and automation of business processes.
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